Delivery

Vibe City is committed to processing and shipping orders as quickly as possible.

Orders placed on the website www.vibecity.fr are generally shipped within 24 working hours , subject to payment validation, product availability and excluding exceptional periods which may cause processing times to be extended.

Deliveries are handled by the following carriers:

• The Post Office

• Chronopost

Orders can be delivered to the following areas:

• France

• European Union

• United Kingdom

• Swiss

orders over . Below this amount, delivery costs are calculated automatically at checkout, based on the selected carrier and destination country.

Delivery times may vary depending on the country, the shipping method chosen, the order period, and the carrier's own constraints. The delivery times indicated on the website are estimates only and do not constitute a firm commitment.

Vibe City cannot be held responsible for a delivery delay attributable to the carrier, a case of force majeure, an error in the information provided by the customer or any circumstance beyond its control.

It is the customer's responsibility to verify the accuracy of the delivery information provided when placing the order. In the event of an error in the address, postal code, recipient's name, or any other information necessary for the delivery of the package, Vibe City cannot be held responsible for the inability to deliver the order within the stated timeframe.

In the event of a damaged package, missing product or any anomaly noted upon receipt, the customer is invited to contact Vibe City as soon as possible in order to allow the opening of a claim file with the carrier if necessary.